Experiencing Peace Of Mind CT

We want you to be fully informed and know what to expect from our practice.

Please do not hesitate to contact us with any questions!

Your First Appointment

The initial evaluation is scheduled with the approval of your provider by signing up to the client portal and sending a request.

Anticipate intake forms, consents, and assessment tools once you schedule your initial visit. These are made available through your mental wellness portal.

Routine Visits and Follow-ups

Before each visit, you may receive short forms to fill out regarding your responses to treatment, and any questions or concerns you want to address during your upcoming appointment. Timely completion of forms allows your provider to start your visit knowing what needs to be addressed.

All established clients have access to online self-scheduling through their mental wellness portal.

Your Treatment Plan

Mental health providers can help you only as much as you allow them to. Please inform your provider of all conditions, medications, substances, family or relationship dynamics, negative childhood experiences, habits, hobbies, and thoughts you may have. The one piece of information you may choose to withhold from your provider could explain everything you are experiencing! Please remember that we are here to help you, not to criticize you.

We cannot accept self-reported diagnoses and treatments without documentation, including the last time your prescriptions were filled at your pharmacy. If you have not taken any psychotropic medications for a month or longer, we will re-evaluate your for the best possible treatment plan while keeping in mind the mental health history you have shared with us.

Patients New to Mental Health

New patients who have never received mental health services before, do not have an established diagnosis, and/or not taking any medications, please be advised:

Not every mental health condition or symptom warrants treatment with medications.

Not every symptom you describe and experience means that you have a mental health condition.

A correct diagnosis is made when your provider follows you for the long-term. A diagnosis made on your first or second visit is usually "likely" but not conclusive.

For many mood disorders, psychotherapy is the first step for treatment.

Referrals From Therapists

We truly appreciate and respect when therapists outside our practice trust us with their clients' medication management. Due to our strong work ethics and to maintain a collaborative relationship with referring therapists, we cannot offer psychotherapy services when you are working with a clinician outside Peace Of Mind CT.

Our practice would be open to start offering you psychotherapy services once we can confirm that you have not seen the therapist who referred you to our practice for twelve consecutive months.

Special Considerations

Domestic Violence:

If your partner prevents you from seeking care or if it would be unsafe for you to ask for or get help, we will work with you and your trusted loved ones to create a safe plan for you to get the help you need. Physical and/or mental abuse creates a complex and misunderstood psychological and emotional state that requires and deserves every possible resource to help you find yourself, your peace, and your safety again.

We can help you! Please consider using a trusted friend's or family member's phone to leave us a voicemail or their email address to send us one and please look at our resources page. Once we know you need help, we will make every effort to find a way to reach you and help you.

If you cannot use a trusted loved one's home, cell phone, and/or computer/laptop for a virtual session and meeting your provider in a public place is a safer and feasible option for you, we will make our best effort to make that happen. Meeting you in public will not count as a home visit, and there will not be any additional charges; however, it may require you to drive close to your provider's location (West Hartford). If meeting in public is the only safe option, we will do our best to maintain your confidentiality; however, we cannot guarantee it. You will also be requested to sign a consent form regarding this risk.

If you experience financial abuse and cannot subscribe to one of our payment plans or pay per session, please contact us directly or through a family member or friend to explore options for safely receiving the help and support you need.

We are aware that you might be isolated and have no family or friends. Please see our resources page for physical locations of shelters and/or battered women centers. If their services do not cover your needs, please consider visiting one of these centers and requesting assistance to communicate with us, such as using their phone or email.

Crisis Management

When in crisis, not only can your life be in danger, but you are experiencing emotional pain that words cannot describe. It is a time when you need all hands on deck and then some! In the current world of healthcare, being in such pain costs. The more help you need, the higher the price and your bill get. At Peace Of Mind CT, our time is not about money, it is about your safety! Although we bill for crisis management, we address it as another appointment and bill a reasonable fixed amount, no matter how much time you need until you feel better or until emergency services arrive to your location. We strongly believe that helping and caring during difficult times should not have to come with a high price tag.

If your appointment is cancelled due to your provider helping another client in crisis, we will do our best to ensure your care is not delayed.